Is this Civitella Paganico hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Civitella Paganico hotel have a swimming pool?

Yes, this Civitella Paganico hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Civitella Paganico hotel?

Best-rates for the Civitella Paganico hotel starts from $91 per night with includes Security/Safety, Bar, Parking, Pool, Wellness Facilities, Guest Services, TV, Business Services, Bedding/Linens, Hot Tub, Balcony/Terrace, Spa, Fireplace/Heating, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Civitella Paganico hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Civitella Paganico hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Civitella Paganico hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Civitella Paganico hotel?

Based on the information reported by the owner or manager, the Civitella Paganico hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Civitella Paganico hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Petriolo Siena Terme Spa Hotel | Hotel in Civitella Paganico

| 8.6 (238 Reviews) | 1 Bathroom

Civitella Paganico Hotel | Mercure Petriolo Siena Terme Spa Hotel

Hotel in Civitella Paganico

Luxury hotel with a full-service spa and a rooftop terrace
A full-service spa, an indoor pool, and a poolside bar are available at this smoke-free hotel. Free wired internet in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite.
Housekeeping is available on request.
Mercure Petriolo Siena Terme Spa Hotel offers 78 accommodations with complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Bar

Guest Services

Child Friendly

Hot Tub

Internet

Facility Overview

Bathrooms

Towels

Eco-friendly toiletries

Bedroom

Heating

LED light bulbs

Bulk dispenser for toiletries

Recycling

Soundproofing

Water-efficient showers only

Eco-friendly cleaning products provided

Phone

Breakfast

1 poolside bar

Free bottled water

Parking

Electric car charging station on site

Free self parking on site

Activities

Hot springs

Rafting

Mountain biking

Golfing

Scooter/moped rentals

Steam room

Full-service spa

Hot springs

Billiards/pool table

Sauna

Indoor pool

Hot tub

Seasonal outdoor pool

Entertainment

General

Conference center

Coworking space

Meeting rooms - 2

Banquet hall

Front-desk safe

Italian

Vegetarian dining options

At least 80% organic food

Smoke-free property

At least 80% lighting from LEDs

Double-glazed windows

Comprehensive food waste policy

Biodegradable drinking straws

At least 80% of food locally-sourced

Vegan dining options

Annual offsets purchased for at least 10% of carbon footprint

No plastic drinking straws

No plastic water bottles

No plastic coffee stirrers

Biodegradable coffee stirrers

Comprehensive recycling policy

Guest Services

Soundproofed rooms

Snack bar/deli

Indoor pool

Seasonal outdoor pool

Change of towels (on request)

Porter/bellhop

Tour/ticket assistance

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Luggage storage

Internet

Available in some public areas: Free wired internet

Outdoors

Vegetable garden

Rooftop terrace

Garden

Spa

Sauna

Couples treatment room(s)

Turkish bath/hammam

Hot tub

Steam room

Facials

Massage - sports

Hot springs/mineral springs

Massage/treatment rooms

Manicures and pedicures

Massage - prenatal

Hot springs water temperature (Fahrenheit) - 109

Hot springs open from 9:00 AM - 6:30 PM

8 treatment rooms

Massage - hot stone

Body scrubs

Spa open daily

Massage - deep-tissue

2 hot springs

Body treatments

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in subject to availability express check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am express check-out available

Child Policy

Children are welcome.

Payment Policy

Pool fee: eur 30 per day spa fee: eur 30 per day hot tub fee: eur 30 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets pets stay free service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mike

Oct 12, 2025 04:05:00 AM

Review Score: 10

Summary: We had a great time. I would recommend this hotel when in Tuscany.

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Double Room, 1 Double Bed Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1
Privilege, Room, 1 Double Bed Room Size: m² 1 Double Bed	General Number of living rooms 0, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 Double Bed Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1